Order up User Guide
Energy
Transfer’s Order Up application for iOS allows for customers to instantly
request trucked crude-oil pickups and review booking history via mobile device.
To begin, please fill out the information below and email attachment to
Sunload@energytransfer.com. Once approved, a representative will provide the
user with their login credentials, granting access to book and review orders
for leases that are currently under contract to haul by Energy Transfer Crude
Trucking.
Getting Started:
Standard Load Bookings:
Split Tank Requests:
Split Lease Requests:
Additional Information:
Reviewing Booking History:
Changing Password:
Customer Service Contact Information:
Request new loads: 866-786-5623 Opt. 1 or ETORDERENTRY@ENERGYTRANSFER.COM
Check on existing loads: 866-786-5623 Opt. 9 or ETDISPATCHSUPPORT@ENERGYTRANSFER.COM